Assign Accounts
Manage Accounts
Pay Your Bill
Consumer Protection
Granite Creditors Service
Contact Us

PO Box 228
Pacifica CA 94044
Tel.: 650-898-8496
Fax: 650-898-8473

Granite Creditors Service routinely turns straw into Gold

Granite Creditors Service Privacy Policy

We at Granite Creditors Service, Inc. (Granite) take privacy protection very seriously. You, as a consumer, need to understand that as part of the collection process, we will be looking for and accessing information that is very personal to you and about you. We realize that we have to protect your privacy, respect that reality and will always work within the framework of the federal Fair Debt Collection Practices Act and the California Rosenthal Fair Debt Collection Practices Act. Both of these laws are very specific in what Granite may or may no do. For more information on these laws and the protections they provide you, please see the Consumer Protection tab on our home page. Your confidentiality is a critical part of how Granite treats people.

Please understand that every communication with you or anyone associated with you is an attempt to collect a debt. Any information obtained will be used for that purpose. However, we will only share personal confidential information with:

  1. Your specific authorization;
  2. In conjunction with a legally required situation, such as a properly rendered subpoena from a legitimate governmental agency;
  3. In conjunction with a lawsuit filed in a court of competent jurisdiction;
  4. In conjunction with forwarding the account involving your information to a fellow member of the American Collectors Association who is geographically better positioned to handle the collection of the underlying obligation;
  5. When reporting your unpaid debt to any and all of the three credit reporting entities;
  6. With our attorney if any legal advice is necessary;
  7. All officers and employees of Granite will also have access to your personal information - and all officers and employees of Granite will operate with the same care and concern for your privacy and confidentiality.

Granite is the sole owner of all information obtained regarding you and the underlying obligation. Information obtained will be used to collect debts. We do not share, sale or rent any information we obtain with the exceptions of those listed above. Information collected is securely stored and personal information obtained during the collection assignment and/or payment process is not available to third parties with the exception of the instances listed above.

Paying your account online is strictly voluntary. If you choose to pay without utilizing our online capabilities, please feel free to call us at 650-898-8496 to arrange your voluntary payment.

Please keep in mind that we are a collection agency, and our job is to collect valid debts for our clients. We will do everything we can within the law to achieve that result - the payment of valid debts to our clients.

Also please realize that if we reach an answering machine, the courts have been ruling that we must state in our message that "this is an attempt to collect a debt, and any information obtained will be used for that purpose". At Granite, we don't like this interpretation of the law, but will follow what the courts feel is appropriate.


A cookie is a piece of data stored on a user's hard drive. Our site may utilize cookies to collect information on how our site is used. It can also help remember a user's preferences regarding our site. A cookie can not retrieve any other information, pass on a virus or capture any personal information which you do not wish to share.


This Web site may contain links to other sites you may find useful. Granite is not responsible for your use of these links. You should read the Privacy Policy of each site you visit.


We have taken every precaution to protect our user's information. We employ SSL (Secure Sockets Layer) and 128-bit encryption on our Web site. This technology transmits information in an encrypted format thus ensuring that it can not be intercepted during transmission. Once information is transmitted, it is not stored online


 A Member of:

"This is an attempt to collect a debt, and any information obtained will be used for that purpose."

ACA CAC Rotary International Granite Creditor Service is a BBB Accredited Collection Agencies in Pacifica, CA Pacifica Chamber
© Copyright 2019 All Rights Reserved.